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PROCUREMENT OFFICER - 356111
Information Technology / Web Development / Telecommunications
Wage / Salary:
R - Market Related - P/M (Per Month)
Helderberg, Western Cape
An exciting career opportunity exists in Somerset West, Cape Town for a Procurement Officer within the IT industry.
Duties & Responsibilities
Primary Purpose of the Job:
The primary purpose of the Procurement Officer is to ensure that stock and equipment required for solutions implementations as well as customer care is received in a timely fashion,
Secondly, all equipment is correct according to the requirements, checked into stock and distributed to the correct resources.
Lastly, The Procurement Officer is also responsible for maintaining stock control and ordering consumables required to ensure there are no delays in issue resolution.
Key Performance Areas:
General Operational Duties
Communication and Data Capture
Improve customer service, perception, and satisfaction.
Ability to work in a team and communicate effectively.
Escalate 3rd party delays that will affect project timelines in a critical manner to Solutions Team Lead
Maintain specific knowledge of the customer and how IT relates to their business strategy and goals.
Document how to guides after resolution of identified problems
Responsible for entering time and expenses in Zoho as they occur.
Work through a daily schedule in Zoho
Understand processes in Zoho by completing assigned training materials and blueprints on the Zoho University.
Enter all work within project tasks in Zoho.
Review IT publications and online materials to remain up to date with current and future technologies emerging in the industry.
Ensure company best practise is always applied and maintained.
Support Customer Care and Sales team with solution selling into prospective account base
Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
Effectively identify client needs for future product enhancements (if not offered by existing solutions)
Education and Skills:
Matric and relevant degree or certification in information technology
Interpersonal skills: such as telephone skills, communication skills, active listening and customer-care.
Ability to multi-task and adapt to changes quickly.
Self-motivated with the ability to work in a fast-moving environment.
Proven work experience in stock procurement
Solid technical background with understanding and/or hands-on experience in technologies offered as part of solutions designed by the company.
Excellent presentation and creativity skills
“Empathy” – understand client frustrations and immediate requirements.
Ability to work in a high-pressure environment
2-3 years’ stock procurement experience working in an IT infrastructure and hardware environment with the primary focus on implementation of new hardware solutions.
Package: Market related
If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessful.