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SOLUTIONS ENGINEER - 355188
Information Technology / Web Development / Telecommunications
Wage / Salary:
R - Market Related - P/M (Per Month)
Somerset West, Western Cape
Well established company specializing in IT Solutions and based in Somerset West, has a vacancy for a Solutions Engineer in their Technical Department.
Duties & Responsibilities
The primary purpose of this position is the efficient installation and implementation of of their Solutions offerings as well as the onsite/remote support for all ongoing solution implementations up until handover to their customer care team. Duties will also include but are not limited to:
Implementation of new solutions and ensuring that tasks are completed within provided deadline
Daily communication to Technical department as well as all stake holders
Maintain specific knowledge of the customer and how IT relates to their business strategy and goals
Enter time and expenses in Zoho as they occur
Responsible for on site and remote support such as setting up of work stations, basic troubleshoorting, Network, Connectivity, Office 365, Data Transfer, Backup format and reload of workstations, CCTV, PABX and general upkeep of client sites
Create and deliver powerful presentations and demos that clearly communicate the uniqueness of the value proposition
Candidates who meet the following criteria are invited to apply:
Relevant degree or certification in Information Technology
Professional IT certifications such as A+, N+, NSE1,2,3&4, Zoho, Connectiwise Automate, PABX (Yeastar), Mimecast and MCSE
Excellent communication skills
Diagnosis skills of technical issues
Ability to multi task and work within a fast paced, young, dynamic environment