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SENIOR SYSTEMS ENGINEER - 364143
SENIOR SYSTEMS ENGINEER
Information Technology / Web Development / Telecommunications
Wage / Salary:
R - Market Related - P/M (Per Month)
A team that is down-to-earth yet ambitious, highly skilled yet casual, friendly yet professional, strikingly different from each other yet bound by common human values. Proactive people who thrive on change and are driven to improve themselves and others everyday are the kind of people that will love working with us.
We would love for our new addition to be authentic, driven, professional and filled with purpose, with excellent written and verbal communication skills. The ideal candidate should be a natural born Geek, have a love for technology, interacting with clients and sharing knowledge.
If you are chosen, you will be accountable for managing, maintaining, supporting, and upgrading our ISP and client servers and network infrastructure.
Duties & Responsibilities
Maintenance of the ISP network and hosting environment, including mail, DNS, firewall, web, and all virtual server environments.
Effective involvement in projects and the rollout of solutions to clients.
Support and maintenance of custom in-house applications.
Managing the integrity of the network, server deployment, and security.
Be accountable for effecting remote and onsite IT support to all internal and external stakeholders in the recording and resolution of all IT support tickets logged and/or calls taken
Provide technical support in terms of hardware, software, systems, and administration
Ensure expected service levels and response times are adhered to
Follow the company processes to effectively escalate matters with effective resolutions
Maintain constant communication with end users, engineers, partners, and third-party service providers on all matters that require technical support
Provide after-hours support on rotation with the team
Create, oversee, and test security measures (e.g. access authentication and disaster recovery)
Build and document network management and telemetry road maps for infrastructure and services
Integrate network management platforms into the Microsoft cloud for new and existing technologies
Experience in workload deployments to public clouds: Amazon, Azure, etc
Architecture and design of fault tolerant systems
Desired Experience & Qualification
Advanced server systems administration (Linux/Unix)
Advanced networking – routing, switching, firewalling and general IP networking experience
Advanced DNS administration
VMware, HyperV, ESXi and related
A minimum of 5 years’ experience installing, maintaining, and supporting a corporate/ISP infrastructure environment.
A minimum of 5 years’ working experience as an IT support technician and directly supporting end-users, both face-to-face and remotely
A minimum of 5 years’ experience installing, maintaining, and supporting corporate network environments (LAN & WAN)
VPN and WAN setup/support
Indepth understanding of BGP, OSPF, MPLS, VOIP, VPN
CCNA/CCNP (or equivalent)
Mail server experience (Postfix, Send mail, Exim, Antispam/Antivirus, DNSBL, SMTP protocol & general mail routing)
BGP, OSPF, MPLS, VOIP, VPN
PHP & WordPress admin
Microsoft Office 365 and Azure experience
Experience with helpdesk ticketing systems such as OTRS, Zendesk & osTicket, Heat, Remedy, etc.
Microsoft certifications, including MCSA-O365 and MS900/MD101/MS101/MS500
Microsoft Azure certifications in AZ103/AZ300/AZ500
Package & Remuneration
Benefits to be discussed.