As a trainee, your role will be to help deliver world-class and industry leading support to our global client base. We’re looking for people with a passion for providing excellent service and who have an interest in learning more about the financial markets. This entry level role is ideal for recent graduates with strong interpersonal skills seeking work in a fast-paced, challenging and team-focused environment.
With our Head office located right on the river Thames in the heart of London and certified as one of Britain’s top employers, we are an award-winning multi-platform trading company with a dedicated branch in South Africa’s financial district of Sandton.
MUST BE FLUENT IN GERMAN to join their dynamic team.
Providing front line support to our clients across phone, email, web chat and social media
Answering queries from our international client base on all of our products and platforms
Providing an execution-only phone dealing service (following relevant training and support)
Resolving trade disputes
Providing clients with technical support with our front-end platforms and chart packages
Proactively conversing with our clients about financial markets and our latest innovations
Conducting audit checks and client administration tasks
Desired Experience & Qualification
A degree-level education (Economics, Finance)
Strong verbal and written communication skills (fluent GERMAN is essential).
Excellent interpersonal and communication skills
A logical and analytical approach to problem solving
Confident to employ basic maths skills, particularly mental arithmetic.
Strong organisational and time management skills
Literacy in MS Office
Package & Remuneration