To provide general administrative assistance to both Brokers and Broker Consultants, in order to achieve business objectives.
Duties & Responsibilities
Provide basic administration services to brokers and broker consultants to enable the achievement of business targets and goals.
The requesting of schedules, forwarding of commercial queries / quotes, voice log requests and in some instances the listening of convo’s, if need be.
Assist with general broker queries including but not limited to the requesting of commission statements, processing all commercial applications.
Forwarding queries to broker admin e.g. broker appointments / request for direct codes.
Forward queries to broker services e.g. amendment emails / border letters / NOI.
Forward requests to retentions for renewals, online registrations – register and load sequence no’s, VAP’s requests.
Broker maintenance e.g. update emails, add / delete staff members, Ad-hoc reports / audits, request refunds
Desired Experience & Qualification