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HEAD: ICT OPERATIONS - 361994
HEAD: ICT OPERATIONS
Information Technology / Web Development / Telecommunications
Wage / Salary:
R - Market Related - P/M (Per Month)
Head: ICT Operations-Modderfontein- R171 294.00
To deliver quality service through efficient and professional recruitment and training. To assure our clients and candidates of our personal attention and professionalism at all times.
Coordinate ICT initiatives in the regions • Develop and manage strategy for ICT Client services, including management and back office support • Develop and manage strategy for systems and network maintenance • Develop and implement strategy for service and performance management • Oversee information security • Effective customer and other stakeholder services management • Create, implement, and test IT processes in the areas of service management, network, and infrastructure services in line with guidelines provided by the CIO and IT best practices • Plan and manage Company - specific service management infrastructure services and information security projects • Define and implement an effective on - going support model - specific solutions • Plan and manage other infrastructure services projects, per the IT's plans and priorities • Define, implement, and publish key performance metrics for ICT Operations • implement process and policy improvements based on up to date technologies information and research
Honours Degree – IT Related qualification (NQF Level 8) • ITIL Certification • Cobit Certification • CESA • CISSP • Management Qualification • 10 Years’ experience in an ICT Operations environment • 5 Years Management experience • Knowledge of Oracle Technologies and Databases and related development/ support/ methodologies • Knowledge, principles, and technology systems & concepts • Information Management models, tools, and processes • Planning and Organising skills • Research Skills • Budget Skills • Interpersonal Skills • Strong communication Skills • Time Management Skills • Managerial Skills • Analytical Skills • Problem solving Skills • Staff Management Skills • Ability to work under pressure