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TELESALES CONSULTANT - 370145
Manufacturing / Production / Trade
Wage / Salary:
R - Market Related - P/M (Per Month)
We're recruiting for Telesales Agents in the manufacturing and distribution industry. This position will involve servicing existing customers, cold calling to secure new customers, reviving dormant customer accounts, informing customers of specials and new products, processing orders and quotations and many other tasks.
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Duties & Responsibilities
Servicing existing customers
Cold calling to secure new customers
Reviving dormant customer accounts
Informing customers of specials and new products
Processing orders and quotations
Promoting and selling seasonal stock
Keeping call cycles
Attending to and resolving customer queries
Maintaining customer files
Ensuring targets are met, etc.
Desired Experience & Qualification
Matric or equivalent
At least 3 years sales and customer service experience
Excellent English communication skills - more languages preferred
Excellent telephone disposition and manner
Experience handling difficult customers
Experience using Office and Axapta