My client, an established fruit exporter based in Stellenbosch is seeking to employ a Quality Coordinator with a BSc Agric, or equivalent degree. Quality-related experience with perishable products will be advantageous.
Duties & Responsibilities
Duties:
Accreditations and market/client specific requirements/protocols
Study and communicate client contracts and technical requirements
Market/client specific label, marking & inner-packing requirements
Expert knowledge and understanding of market specific protocols and requirements
Assist Growers/Packing facilities in accreditations. (Internal audits)
Provide information to relevant departments
Attend marketing meetings when clients visit the office
Control and manage MRL’s for various markets
Effective handling and processing of quality feedback/information
Analyse arrival report information and file all reports
Flag problem fruit on QX
Verification and quantification of claims
Internal quality reporting
Compile claim reports to growers
Marine insurance claims
Log claims with insurers
Follow marine claim procedures
Gather evidence and documents to support claims
Compile claim letter and supporting documentation per claim
Fruit inspections
Inspecting fruit at source, port or market. Organizing third party inspections through internal & external service providers
Process inspection information
General functions
Attend workshops and industry meetings
Compile grower/packhouse list and expiry dates of certificates. File all accreditation certificates and spray records. Compile receiver list and status of requirements etc. List special market PUC’s
Familiarize yourself with market phytosanitary requirements and NDA specifications
Requirements:
B. Sc Agric or equivalent
In-house and/or external training in quality management
Industry training in export requirements/protocols
Good negotiation skills
Good technical skills, especially knowledge of post-harvest disorders, their causes and the impact of the export handling chain on fruit quality
Thorough understanding of economics of claims management and the quantification of losses due to poor quality
Thorough knowledge of the concepts of total quality management, quality assurance and quality control
Attention to detail and neatness
Quality-related experience with perishable products will be advantageous
Package & Remuneration
R Negotiable