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DESKTOP SUPPORT ENGINEER - 309009
DESKTOP SUPPORT ENGINEER
Information Technology / Web Development / Telecommunications
Wage / Salary:
R - Market Related - P/M (Per Month)
Desktop Support Engineer
An external client based in Centurion is looking for a Desktop Support Technician for a 6 months' contract. The successful candidate will provide first and second line technical support on all workstations within the area
Deliver first and second line technical support on all workstations within area of service.
Responsible for upgrading and maintaining end-user software versions and equipment.
Deliver first and second line technical support on all workstations within area of service
Co-ordinate, install, set up and complete departmental moves with regards to IT equipment
Effective and efficient handling of assigned incidents
Maintenance of all hardware on workstations
Schedule standby for after hour support
Identify financial and business risks to the company and escalate accordingly.
Ensure end user satisfaction with excellent service with regards to assigned incidents.
Professional and efficient communication to relevant stakeholders.
Support effective teamwork
Engage with appropriate training interventions to promote own professional development.
Share and transfer of product, process and system knowledge.
3+ Years relevant experience
Matric (Grade 12)
MCSE/MCP/ITIL will be an advantage