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TEST LEAD - 351588
Information Technology / Web Development / Telecommunications
Wage / Salary:
R - Market Related - P/M (Per Month)
A reputable company based in Umhlanga is seeking the perfect candidate to fill a Quality Assurance role.
Desired Experience & Qualification
This role is an opportunity for a candidate to lead an impactful contribution to our business. The incumbent of this role will be responsible for upholding high-quality standards across both software development and client experience. The role contributes to the company’s mission/strategic objectives to provide exceptional product and service quality at all times.
1. Software Quality Assurance: Ensure that agile quality assurance strategies and processes are implemented and that all software is thoroughly tested and fulfils the requirements to ensure high quality product releases. Key functions include:
Identification and preparation of quality acceptance testing plans including wider testing strategy.
Manual and automated testing of web applications including analytical and reporting data with the emphasis on re-usable automated tests.
Investigation, identification and recommendation of appropriate open source or commercial testing frameworks and tools.
Planning, designing, building and maintaining automated tests.
Collaborating with users and development team and continually enhancing testing processes to maintain and improve the quality of delivery.
2. Client Experience Quality: Responsible for managing client queries on software quality. Focuses on implementing structured processes to enable exceptional client experience
through telephone, email and internet. Client queries are to be managed and resolved timeously and professionally. Key functions include:
Handling technical and product issues in a timely and professional manner.
Acting as a liaison between the client and internal teams and processes to efficiently handle all technical and product queries by following standardised procedures.
Using a ticket logging system to log and manage client interactions.
Duties & Responsibilities
A relevant Bachelor’s degree (BSc Comp Sci) or Diploma
Quality Assurance/Software Testing Certification (ISEB/ISTQB/SQAMM)
At least 5 years software testing experience
Package & Remuneration
Benefits to be discussed