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IT MANAGER: TECHNICAL ONLINE WEB / MOBILE APP REF: ITM/ZR - 369518
IT MANAGER: TECHNICAL ONLINE WEB / MOBILE APP REF: ITM/ZR
Information Technology / Web Development / Telecommunications
Wage / Salary:
R - Market Related - P/M (Per Month)
Cape Town, Western Cape
IT Manager: Technical Online Web / Mobile App Ref: ITM/ZR
To partner the business unit and effectively lead a diverse team that will provide and maintain solutions and systems that deliver business capabilities to produce measurable business value and competitive advantage.
Permanent position based in Cape Town.
Manage central and decentralized applications within own business unit, including technology management, maintenance and upgrades
o Identify IT and related business risks across areas of responsibility and develop strategies for risk management and mitigation in accordance to IT Governance
o Ensure Adherence to IT Policy, Procedures and Policies
o Ensure E-commerce Application stability and scale requirements
Partner with business to define the IT- BU roadmap and drive delivery of that roadmap
o Build and nurture effective relationships with business counterparts and suppliers and own the relationship with the business unit – actively manage the relationship and expectations to ensure customer satisfaction
o Assure service delivery within business unit:
Ensure that business service requirements are defined and actively managed
Act as an escalation point for any application service issues within business unit
Provide optimal end-to-end IT solutions to meet business requirements and enable new business capabilities for the business unit:
o Work in an integrated way with the Technology, Quality Assurance and Service competencies to provide optimal solutions to meet business requirements and enable new business capabilities.
o Identify and analyse business requirements for their IT impact and provide input into the prioritization process
o Partner with IT Manager : Technical to deliver to solutions to business
Lead a diverse, cross functional, (direct/ virtual) team to effectively deliver strategy and operating plans within time and on budget
o Create a culture of continuous improvement
o Manage developer outputs across digital channels
Qualifications and Experience
Relevant IT or commercial degree or qualification
8 - 10 years’ work experience preferably across multiple areas of IT and in a lead or management role
Track record of delivery in IT
experience in developing software and / or running IT solutions organisations or businesses with specific focus on e-commerce capabilities
Track record of managing relationships at different levels
Maintains advanced knowledge of business operations and organisational metrics and trends.
Factors in retail models and levers in building an effective IT landscape.
Evaluates the applicability of solutions with the ability to challenge and qualify its suitability for the business.
Quickly identifies key issues, stakeholders and viewpoints in a complex situation or problem
Supports and energises people, facilitating optimised performance, growth and development
Seeks and influences new relationships outside own unit and identifies new collaborative partnerships that better position programmes and services.
Devises action plans for adapting to change