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SALES PERSON - 369243
FMCG / Retail / Wholesale
Wage / Salary:
R - Market Related - P/M (Per Month)
Our client based in Klersdorp is looking for a Sales Person to increase sales. Assisting customers by answering questions they might have about the product and supply the customer with the correct product
Duties & Responsibilities
Follow “Opening Procedure”, includes Daily stock balancing using the “Inventory Procedure”.
Greet the customers in a friendly and professional manner and establish what each customer’s needs are
Apply the “Battery Testing Procedure” provided to determine the state of the customer’s battery
Once the results have been determined of the battery take further steps to solve the customer’s problem this will include other test such as the alternator and starter tests, if the battery is faulty follow the “Sales & Service Procedure” provided
Use of approved discount price books
Use of the “Battery Selection Guide” to provide the customer with the correct battery
Quote/Invoicing capability on POS System
Capable of working with cash
Capable of working with a card machine
Follow the “Battery Warranty Registration Procedure”
Describe use, operation and care of battery/product to the customer
Apply the “Battery Fitment & Removal Procedure” to remove and install new battery
Follow the “Battery Charging Procedure” where needed
Answering of telephones and giving the correct quote and pricing to the customer
Monitor monthly sales per existing account customers, understand and investigate volume gains or declines
Schedule visits with potential new customers by identifying dealers
Assist in opening of new account customers and supplying the correct pricing
Build good customer service levels and business relationships.
Do customer deliveries/Call-Outs and collections of stock when needed
Report on customer product inquiries and make recommendations for improved sales
Meet daily/monthly sales targets and conduct regular engagements with the Store Manager on performance against set targets for
Provide ideas to increase sales within the store
Make suggestions on stock orders if necessary
Resolve or escalate customer queries/complaints to the Store Manager
When necessary follow the “Warranty Procedure” correctly
Follow the “Closing Procedure”, includes “Day-End Procedure”
Keep updated with product knowledge.