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JNR IT SUPPORT ENGINEER - 314410
JNR IT SUPPORT ENGINEER
Information Technology / Web Development / Telecommunications
Wage / Salary:
R - Market Related - P/M (Per Month)
Port Elizabeth, Eastern Cape
Jnr IT Support Engineer
My client is seeking a Junior IT Support Engineer to join their team based in Port Elizabeth.
Provide both remote and on site First Level End User Support.
Installation, Troubleshooting & Maintenance of the below Hardware: o Laptops.
Networking Hardware (Wired & Wireless).
Ability to quickly and effectively troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Technical Operations Manager where necessary.
Ability to understand End User requirements when requests are made for new Hardware & Software and be able to Quote accordingly.
Liaise with Suppliers for all procurement.
Attend to back-ups at various sites
Proficient with Windows Desktop Operating Systems (Windows 8/ 8.1/ 10).
Proficient with Microsoft Office Applications (2010 / 2013 / 2016).
Proficient with Microsoft Office 365 administration.
Basic experience with Server Operating Systems advantageous (SBS2011 / 2008 / 2008 R2 / 2012 / 2012 R2 / 2016).
Group Policy Management.
Basic TCP/IP Networking knowledge essential o DHCP.
Experience with Networking Hardware, UTM Hardware & Proxy Servers advantageous:
UTM Firewalls (Dell SonicWall, Fortinet).
Untangle Proxy Servers.
UbiQuiti Enterprise Hardware.
Experience with various Internet Connectivity Mediums essential:
3G / LTE.
Experience with Enterprise Antivirus packages essential:
ESET Endpoint Protection.
Symantec Endpoint Protection.
Experience with Virtual Environments advantageous:
Technical experience with Pastel Accounting and Pastel Payroll is essential
Experience with AutoCad and related software is advantageous
Minimum of 3 years’ experience in a Desktop Support Environment