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GENERAL WORKER/FITTER - 369232
Reference:
369232
Date Posted:
2021-03-21
Job Title:
GENERAL WORKER/FITTER
Industry:
Manufacturing / Production / Trade
Type:
Permanent
Wage / Salary:
R - Market Related - P/M (Per Month)
Location:
Klerksdorp, Gauteng
Country:
South Africa
Closing Date:
2021-05-20
Job Description:
Our client based in Klerksdorp is looking for a General Worker/ Fitter to assist with removing and installing batteries to vehicles as well as ensure the charging of batteries are done correctly. The primary responsibility of a general worker is to assist fellow staff members where needed.
Duties & Responsibilities
Responsibilities
Follow the “Opening Procedure”
Assist in keeping the store clean and tidy
Greet the customers in a friendly and professional manner and establish what each customer’s needs are
Apply the “Battery Testing Procedure” provided to determine the state of the customer’s battery
Once the results have been determined of the battery take further steps to solve the customer’s problem this will include other test such as the alternator and starter tests, if the battery is faulty follow the “Sales & Service Procedure” provided
To complete the “Sales & Service Procedure” you will have to make use of the following skills
Product Knowledge
Pricing Knowledge
Use of the “Battery Selection Guide” to provide the customer with the correct battery
Apply the “Battery Fitment & Removal Procedure” to remove and install new battery
Follow the “Battery Charging Procedure” where needed
Build good customer service levels and business relationships
Do customer deliveries/Call-Outs and collections of stock when needed
Assisting with stock unloading and packing the store room
Assisting with retuning scrap loading
Report on customer product inquiries and make recommendations for improved sales
Provide ideas to increase sales within the store
Make suggestions on stock orders if necessary
Resolve or escalate customer queries/complaints to the Store Manager
When necessary follow the “Warranty Procedure” correctly
Follow the “Closing Procedure”
Keep updated with product knowledge
