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OPERATIONS CONTROLLER - 370223
Manufacturing / Production / Trade
Wage / Salary:
R - Market Related - P/M (Per Month)
The aim of the position is to assist the Operations Manager with Account Management, production planning, and a small amount of administration relating to the factory.
The main purpose of the role is getting the orders through the system.
Duties & Responsibilities
Full account management, receiving orders, following orders through production process to ensure that orders are fulfilled in time
Liaising with customers, dealing with queries
Invoicing South African Retailers
Capturing supplier invoices
Scheduling production to meet customer needs
Investigating delays in production and communication and problem solving with other members of the supply chain to ensure orders are met. (Mainly stores and despatch)
Keeping finger on the pulse and communication with Operations Manager regarding any issues
Raw Material Procurement
Assists the Operations Manager with procurement
Staff Related Activities
Monitoring staff performance via the Per4ma system, investigate anomalies both in the per4ma system or staff related and ensure necessary corrective action is taken in consultation with the Operations Manager
Monitor attendance of factory staff, investigate absenteeism
Record leave and absence on the SEESA system
Pull time sheet records analyse the records and ensure accurate records are sent to HR for payroll
Desired Experience & Qualification
Attention to detail
Proactive – not a desk job the person needs to solve the problems
Take accountability and responsibility for their role
Excellent communication skills
Previous experience in manufacturing
Experience using an ERP system would be advantageous
Ability to handle stress
7:30 to 17:00 Monday to Thursday , Friday 7;30 to 16:30