Our client, an esteemed retail company is looking for a skilled Business Process Analyst to join their team.
Responsible for facilitating and defining business requirements and ensuring translation into effective business solutions. This is a 6 month contract position based at the Head Office in Cape Town City Centre.
- Develop a Business Analysis Approach in project execution or investigation
o Understand project context to determine applicable BPA approach
- Lead the definition and review of business processes
o Understand current business processes and define future business processes
o Document future business process/es
- Facilitate Business requirements workshops or sessions to elicit and define system requirements
o Plan and execute business requirements elicitation sessions/workshops
o Develop Business Requirement Specifications
- Participate in solution design workshops
o Develop Functional Requirement Specifications
o Provide input to System Requirement Specification and other Technical oriented documents
- Contribute in development of testing and training materials
o Document test scenarios and review test cases
o Assist testing capability in ensuring that new system meet requirements
o Coordinate and lead User Acceptance Testing (UAT)
o Provide input and review training material
TECHNICAL AND FUNCTIONAL COMPETENCIES
Relevant 3 year Information Technology or business-related qualification
Minimum of 3 years Business/Process Analysis experience, preferably within Customer/Marketing, Online & Mobile areas.
Working knowledge of relevant methodology and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile Scrum etc).
Proven experience in leading solution design workshops
Expert knowledge in delivering typical Business Analysis Artefacts
Faculty Training Institute Business Analysis qualification advantageous
Research technology-related concepts, trends and best practices, and apply findings
Synthesize data from different sources to identify trends
Present problem analysis and a recommended solution rather than just identifying and describing the problem itself
Monitor and track progress to ensure delivery of all planned commitments, and keep the appropriate people informed
Prepare clear, well-structured presentations using a variety of tools and techniques.
Prepare written reports and briefs and communicates ideas clearly.
Genuinely cultivate personal bonds with colleagues in order to enhance performance throughout the organization.
Adjust to work effectively within new work structures, processes, requirements, or cultures
Actively seek out positive spin-offs of change and investigate ways in which change can be used.