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SLA ENGINEER - 342812
Engineering / Mining / Industrial
Wage / Salary:
R - Market Related - P/M (Per Month)
Cape Town, Western Cape
My client is seeking a SLA Engineer to join their team based in Cape Town.
The incumbent for this position will be responsible for the day to day support of the installed equipment on all Workforce Technologies sites and support
Duties & Responsibilities
Positive attitude and the capability of working under pressurised conditions.
Structured and methodical with fault finding.
Networking Skills (N+ will be beneficial)
General Market Knowledge – Understanding high demand of Customer Service
Communication – Ability to communicate efficiently to customers as well as co-workers on fault statuses.
Self-Starter and Motivated – Driven by the need to succeed
PC skills – MS Excel, MS Word, MS Outlook and Internet.
Electronic Skills – Low Current Power, Relays.
Software installation skills.
Hardware installation skills.
Desired Experience & Qualification
Gr 12 or equivalent College diploma
MCSE and or N+ or N.DIP Electronic/Electrical Engineering (LC)
2-3 years customer service experience
Experience in servicing/installing HW / SW