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SOFTWARE TRAINER - 356117
Information Technology / Web Development / Telecommunications
Wage / Salary:
R - Market Related - P/M (Per Month)
Helderberg, Western Cape
An exciting career opportunity exists in Somerset West, Cape Town for a Software Trainer within the IT industry.
Duties & Responsibilities
The Software Trainer (training specialist) develops and executes training plans, training materials, and classes, schedules classes into facilities, and provides software instruction to team and Clients.
They also review results and trainee feedback to improve materials and classes, as well as identify and develop additional software training opportunities.
Key Performance Areas:
Training to customers and staff
Additional Duties and Responsibilities:
Reports directly to the Sales Manager. Works with Operations Manager, Executive Assistant and Client Liaison to work out appropriate courses and steps that will enhance customer experience
Develop the intern program to take on students from schools / collages
Education and Skills:
Teacher or trainer certification (e.g., MCT); a bachelor’s degree; a degree in adult education, communications, or computer science is preferred.
Exceptional communication skills and the ability to work well with people at all levels
Strong organisational, planning and motivational skills
Ability to quickly set up and use audio-visual equipment is a plus, though not required
Knowledge/experience with educational, presentation software is necessary
Experience with Office 365, SharePoint and Zoho One is desirable.
Interpersonal skills: such as telephone skills, communication skills, active listening and customer-care.
Self-motivated with the ability to work in a fast-moving environment
Ability to forge strong, long-lasting relationships with team members and customers
Ability to creatively explain and present complex concepts in an easy to understand manner
Prior experience as a post-secondary or workplace trainer/instructor
Package: Market related
If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessful.