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INTERNAL SALES ADMINISTRATOR - DRIVES - 333928
INTERNAL SALES ADMINISTRATOR - DRIVES
Engineering / Mining / Industrial
Wage / Salary:
R - Market Related - P/M (Per Month)
My client in the electrical/engineering industry is looking for an Internal Sales Administrator (Drives) to join their team in Sandton.
The main purpose of this position is to assist with internal sales, general sales administration and internal commercial support:
Internal Sales – Switchgear
Switchgear call centre Internal sales & technical support
General Sales administration.
Duties & Responsibilities
Duties will include, but are not limited to, the following:
Understanding of Switchgears, Drives and Motors
Telephonically assist clients with price, stock availability and technical enquiries.
Prepare customer written quotations for the company, including ALL branches: cost calculations, data sheets and drawings
Ensure prompt submission of quotations to customers and follow up independently or in liaison with responsible representative.
Provide technical support to customers, Reps and company branches.
Process Sales orders for both CODs and account customers via SYSPRO as per company QMS standards including: order confirmation back to clients, issuing of delivery notes and invoices.
Ensuring deliveries are processed timeously
Ensure that customer’s credit facilities are approved and assist in resolving any payment queries.
Issue Internal Workshop Instructions for modification orders
Ensure that the electronic quotation filing system is kept up to date
Ensure that all sales order processing documents are filled via Virtual Postman
Orders / Quotations need to be done within 24 hours
Diploma in Electrical Engineering will be an advantage.
3 to 4 years sales experience relating to switchgear and associated products
Computer literacy, Windows, MS Word, & Excel (SYSPRO is an advantage).
Excellent communication skills on all levels (Face-to-Face, telephonic and written).
Attention to detail.
Ability to provide excellent customer service.
A keen sense of urgency and willingness to learn additional job-related skills.
Must have patience, tact, a cheerful disposition and enthusiasm as well as the willingness to handle difficult situations.
Ability to cope with high volumes of work
Good Numeracy Skills
Willingness to work beyond normal working hours, evenings, weekends and holidays should the need arise.