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IT MONITORING ENGINEER - 346812
IT MONITORING ENGINEER
Information Technology / Web Development / Telecommunications
Wage / Salary:
R - Market Related - P/M (Per Month)
A reputable company based in Umhlanga is seeking the perfect candidate to fill an IT Monitoring Engineer role.
Duties & Responsibilities
The role is responsible for the implementation and configuration of real-time monitoring, alerting and reporting of the infrastructure (Network, Servers, Storage, Databases, and Applications etc.) This is in an exciting opportunity to work with cutting edge technology, providing a unique opportunity to get to learn about all products and systems the company develops, deploys to and support globally!
Consulting for Grafana issues/questions/PagerDuty issues/questions/Kibana Issues/questions
Provide audit data to SRE’s and Product teams to facilitate effective post mortem reports for business outage investigations
Automate routine tasks within the team
Serve as an initial contact point to service requests coming into the team work pipeline
Ensure all work requests are logged via the ticketing system and work request SLA's are met
Build and maintain up to date observability dashboards as requested by stakeholders
Ensure quality documentation exists for all projects and platform architectural changes
Ensure effective Pager Duty platform administration
Work with product teams to ensure effective monitoring exists for all the company’s products and services across the various business units
Provides 24/7 monitoring platform support to ensure all business monitoring objectives are met
Run POC’s of new technology working in conjunction with the relevant seniors and technical specialists in the various business areas
Desired Experience & Qualification
At least 1-year experience with enterprise and open source monitoring solutions for networks and applications, such as SCOM, Nagios, Influx, Grafana, StatsD, Solarwinds, Zenoss
Basic system administration experience (Windows or Linux)
Basic scripting skills (PowerShell or python pref)
Basic SQL query skills
Knowledge of Splunk, Elastic and the ELK stack in general (Very advantageous)
Knowledge of server performance counters and web server technology (IIS, NGINX etc.)
Any relevant Infrastructure or Cloud Certification
Package & Remuneration
Benefits to be discussed