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PRODUCT MANAGER - 364529
Manufacturing / Production / Trade
Wage / Salary:
R - Market Related - P/M (Per Month)
Cape Town, Western Cape
Our client, a leading South African online retailer, is looking for a highly talented Product Manager (Customer Service) to join our team in Cape Town.
Duties & Responsibilities
RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:
The overall vision and roadmap of features for the company’s Group Platform.
The role is inherently cross-functional working closely with customer service, engineering, design, operations, and executive teams to bring about product enhancements that will benefit our customers and/or business.
You will work with business owners to understand their strategy, requirements, and priorities in order to translate needs into recommended initiatives & projects that affect the product.
You will define and track the metrics and data that will inform all decisions on product features and functionality.
Create business cases to motivate the prioritization of these initiatives.
You will analyze and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements.
You will elicit detailed, low level functional requirements and document these requirements such that detailed technical specifications can be compiled by Engineering.
Collaborate with technical lead and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs.
Evolve appropriate Product Management practices for a responsive, dynamic environment to foster effective execution to commitments.
Be proactive in ensuring that the development and QA teams understand the requirements by attending backlog grooming and sprint planning sessions and initiating functional clarification sessions where needed.
Setting timelines, driving project schedules, and leading cross-functional development teams from design through to release.
Review the test plan and test scripts to ensure quality and coverage.
Performing user acceptance testing.
Desired Experience & Qualification
Minimum Bachelor’s degree
At least 4 years product management experience of which at least 2 years in a product development environment
Experience in an e-commerce environment would be to your advantage
Must have a proven track record of execution and can formulate a detailed product roadmap, and to execute on that plan.
Ability to wear multiple hats to guide junior product managers, business analysts, UX experts and engineering to deliver world-class products.
Solution oriented, accountable, highly motivated and have a robust personality.
The ability to take initiative in ambiguous situations, by identifying critical problems and driving solutions.
Data driven decision making.
Outstanding organizational and communication skills and the ability to balance multiple priorities
Should you be interested in this position and meet the above criteria, please apply