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BPO TECH LEAD - 346683
BPO TECH LEAD
Information Technology / Web Development / Telecommunications
Wage / Salary:
R - Market Related - P/M (Per Month)
To develop and implement a strategy for the Products and On-Line Technologies offerings, and produce an execution plan that will ensure Enabling Technologies achieves its financial targets. To achieve the sales targets for the products and manage the Tech team.
Duties & Responsibilities
Relevant tertiary qualification (Sales and/ Business)
5 - 7 years in a Senior Management position in an Enabling Technologies environment
5 - 7 years in a Sales Role
3 - 5 Management experience
Develop and maintain a divisional strategy and operational plan that are aligned with the overall strategy and objectives.
Develop a sale strategy and ensure the achievement of sales traget as per the sales plan
Ensure revenue targets are achieved and reduce operating costs.
Manage the Team Lead: Products and Team Lead: On-Line Technologies and build a dynamic and high performance culture.
Ensure performance management processes are in place to promote the career growth and effective job performance of direct reports.
Provide leadership, mentoring, training and development for own team ensuring an effective and motivated team.
Conduct research regarding business, economic climate and trends within the industry and ensure changes are implemented to maintain competitive edge.
Continuously enhance internal and external service levels and customer experience.
Ensure that thorough preparation is done for weekly and monthly reviews with Business Unit Executive.
Ensure all financial processes and procedures are followed and financial reporting deadlines are met.
Drive the company values and play a role to implement these within the Business Unit.
Drive and manage the integration of technology and services within the division.
Manage infrastructure / Cloud requirements
Package & Remuneration
R TBA - TBA