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OPERATIONS MANAGER (SALES AND COPY CENTRE) - 366943
OPERATIONS MANAGER (SALES AND COPY CENTRE)
Consulting / Management / Solutions / Services / Automation
Wage / Salary:
R - Market Related - P/M (Per Month)
Take charge. Join this large successful well-establishd company and watch your career take off!
Duties & Responsibilities
Overseeing the entire process of producing the printing or photographic order and ensuring that it is completed within the time frame communicated to the client.
On a day to day basis, managing staff, finding new ways to improve sales and meeting customer demands.
Allocating Sales Targets and ensuring that they are achieved
Ensure staff deliver excellent customer service at all times.
Provide sales service in store on copy center orders, passport id, etc.
Adhering to Merchandising Standards
Manage staff effectively. Inspire, motivate and develop your staff compliment to drive sales and excellent work performance
Maintain work procedures and hold staff accountable should standards not be met
Be responsible for the day-to-day running of operations and sales.
Provide daily reporting on sales to staff and management.
Ensure that all employees have on-going training and development, including excellent product knowledge.
Complete daily report as requested by Management.
Ensuring all departments has enough stock.
Daily cash ups
Opening and locking of shop
Desired Experience & Qualification
Matric Senior Certificate
Good Computer Skills (Excel, Email)
Effective communication at all levels in both English and Afrikaans
Have a proven record of exceeding sales targets, and at least 5 years previous management experience
All Copy Center duties which include printing, scanning, binding, laminating, gift range and photographic experience would be advantageous.
Machine operating knowledge -copiers and large format printers
The ability to establish good working relationships and work well in a team
Ability to work Retail Hours, a total of 195 hours worked per month according to a shift roster.
Valid Driver’s License and own transport.
Must be able to remain calm under pressure and adapt to changing circumstances
Basic HR knowledge
Package & Remuneration
R15 000 CTC per month neg on exp and qualifications
Monday to Friday: 09H00 – 18H00
Alternate Saturdays: 09:00 - 14:00.
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