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FIELD SERVICE REPRESENTATIVE - 314969
FIELD SERVICE REPRESENTATIVE
Engineering / Mining / Industrial
Wage / Salary:
R - Market Related - P/M (Per Month)
Field Service Representative
(Heavy Mining Machinery)
Our client on the East Rand Gauteng seeking a Field Service Representative
This is a 3 month Limited Duration Contract with NO benefits, possibility of going permanent
Salary Highly Negotiable
Machine Audits: An audit is a service required by the mine to assess the general condition of their machines and compare it to OEM standards and specifications
Over Inspections: An over inspections is not the same as an audit as it requires just a general visual examination of the machine focussing on areas of the machines that are known to provide problems if not addressed by the customer it is normally conducted during the general machine checks or during the breakdown repairs
Service Management: Resolve on-site technical problems and warranty claims
The Technician must be seen by the customer as the specialist who will sort out all technical queries, they cannot handle themselves, whether it be for technical queries or for breakdowns
As breakdowns are a part of everyday life for the customer it is up to the service technician to ensure that the breakdown is repaired as soon as possible. The procedure for handling a breakdown, whether it be a warranty claim or not, will be similar.