As specialist in our fields with extensive experience in placing niche and specialised roles both National and Globally, BA Personnel is known for attracting and representing high caliber candidates. Our clients base are diverse Leaders in their respective Industries and representative across all business sectors.
Recruiting for a highly experienced Premium Admin Supervisor with experience across all marketing segments, i.e, social and digital above and below the line.
Duties & Responsibilities
Operational management of the Billing and Recon Section in Policy Administration Department
Ensure that staff adhere to working hours
Ensure that staff follows processes. i.e. completing Attendance Registers
Ensure that staff is made aware of any changes, new products, cancellations etc.
Ensure that deadlines are met within the Billing section
Ensure that all functions are completed and processes adhered to
2.Setting & attainment of Department Objectives
Ensure that staff keep to agreed departmental standards
Ensure that deadlines are met by all staff
Ensure that staff work is checked for quality
Ensuring the effective operation of the Billing Section in Policy Admin Department
Optimal human resource allocation and utilization (e.g. rationalizing functions & activities, capacity planning, productivity improvements)
Liaison with various internal departments in connection with new Products / Campaigns
Regular staff meetings to update staff with information affecting the operations of the department
Evaluation and implementation of incentive scheme
Production of daily, weekly and monthly reports to monitor progress and performance
Staff performance management and discipline
Participation in ad hoc projects, e.g. Process flows etc.
Desired Experience & Qualification
Supervisor and managing experience (+5 people)
Accounting diploma/degree (or equivalent) will be an added advantage
Excellent communication skills
MS Word and Excel
Planning, organizing and controlling activities & staff
Able to manage available resource to maximise productivity and efficiency
Able to cope and work under pressure
Attention to detail
Punctual and reliable
Ability to priorities tasks