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KEY ACCOUNT MANAGER - SPECIAL ACCOUNTS - 312624
KEY ACCOUNT MANAGER - SPECIAL ACCOUNTS
FMCG / Retail / Wholesale
Wage / Salary:
R - Market Related - P/M (Per Month)
Cape Town, Western Cape
Key Account Manager - Special Accounts
Proven experience as Key Account Manager
Experience in sales and providing solutions based on customer needs
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Excellent organizational skills
Ability in problem-solving and negotiation
Bachelor degree or equivalent qualification in marketing & sales or relevant field
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition, account retention.
Acquiring a thorough understanding of key customer needs and requirements
Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives.
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams.
Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
Play an integral part in generating new sales that will turn into long-lasting relationships.
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis
It does not exclude other duties as assigned.