Looking for a skilled Key Accounts Manager to manage the relationships of the company’s most important clients. You will be responsible for obtaining and maintaining long term key customers by understanding their requirements and offering appropriate service and product solutions.
The ideal candidate will be capable of building strong relationships with strategic customers. You need to be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.
The goal is to contribute to the sustained growth of our business in order to achieve long-term success.
Duties & Responsibilities
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
Acquire a thorough understanding of key customer needs and requirements
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
Ensure the correct products and services are delivered to customers in a timely manner
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Play an integral part in generating new sales that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Desired Experience & Qualification
Proven experience as Key Account Manager
Experience in sales and providing solutions based on customer needs
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels
Excellent organisational skills
Ability in problem-solving and negotiation
5 years’ experience in sales
Contactable current references
Package & Remuneration
Basic + Commission
Vehicle provided for use during business hours