To manage and control all aspects of an operational division in order to maximise profits
Duties & Responsibilities
KEY PERFORMANCE AREAS / OUTPUTS
Corporate and franchise strategy alignment, implementation and management
Divisional objective setting
Market share improvement
Corporate and franchise brand promotion
Financial and credit management
HR-related issue management
Systems results managing
1. CORPORATE AND FRANCHISE STRATEGY ALIGNMENT AND MANAGEMENT
Provide input into corporate and franchise strategies
Ensure a competitive level of franchise member’s operational knowledge
Implement operational efficiencies to ensure franchise and corporate strategy
2. DIVISIONAL OBJECTIVE SETTING
Set objectives for the division and provide leadership to ensure that the objectives are met:
Financial objectives
New business targets
Project management – store plans, layouts and refurbishments
HR objectives
Brand building
Sales targets
Credit management targets
3. MARKET SHARE IMPROVEMENT
Identify and propose business opportunities (e.g.: new stores and revamps) within the division
Ensure marketing and advertising within the franchise and corporate guidelines / strategies
Analyse sales, purchases and gross profit data to identify growth opportunities
Analyse and effective strategize in regards to store development divisional goals, deadlines, schedules, budgets, need resources and team member coordination
Manage, prioritize and problem solved multiple tasks connected to various projects
4. CORPORATE AND FRANCHISE BRAND PROMOTION
Manage franchise members expectations
Manage PR-related issues within corporate guidelines
5. FINANCIAL MANAGEMENT
Ensure that the budget for the division is in line with corporate guidelines,
Manage all financial aspects of the business
Analyse all financial indicators and determine the best strategies for improvement
Ensure sound credit management practices
6. HR-RELATED ISSUE MANAGEMENT
Monitor the development and training of management and staff
Coach management
Monitor talent management implementation
Monitor IR management
Ensure a positive / productive culture
Desired Experience & Qualification
Grade 12 (Essential)
Tertiary qualification in Business Studies (Desirable)
