A large Telecoms company based in Cape Town CBD is looking to appoint a Credit Controller with at least 5 years experience.
Grade 12 qualification (with accounting)
Computer literate – Outlook, Word, Excel – able to perform basic to intermediate excel functions
At least 5-10 years debt collection experience
Minimum 5 years working experience as a credit controller
Excellent communication skills (Verbal and written)
Good telephone etiquette (Assertive, yet diplomatic)
Purpose of Job:
Daily management of debts and collections – effective, systematic and prompt follow up of outstanding debt
Debtor account reconciliations – rectifying of previously mishandled accounts, identify misallocated pmts
Convert cash paying accounts to debit order thereby improving cash flow
Attend to all customer queries – internal staff & external clients by providing accurate advice on billing queries
Submit credit requests to Collections/Credit Control Manager for approval
Report to management on outstanding issues and inform them early of potential debtors problems
Prepare suspension notices and final demands for approval and signature
Co-ordinate & request authorisation from Collections/Credit Control Manager for suspension of arrear unpaid accounts
In the event of bad debt, collate all relevant documentation for account hand over for legal recovery
Record all account activity ie. Client contact, inter-departmental inter-action etc.
All administrative duties, including professional electronic communication with clients
Meet monthly and quarterly targets
Please submit you full CV along with your latest payslip and copy of ID.
Please note that we receive many applications, so should you not hear back from us within 2 weeks, please assume your application has not been shortlisted. You are welcome to call me to follow up.