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CRM MANAGER - EAST LONDON - 370313
CRM MANAGER - EAST LONDON
Information Technology / Web Development / Telecommunications
Wage / Salary:
R - Market Related - P/M (Per Month)
East London, Eastern Cape
Responsible for managing the Dynamic 365 applications environment
Duties & Responsibilities
Managing the Dynamic 365 applications environment
Managing integration of Dynamics within the greater system landscape
End to end development lifecycle accountability
Data security and privacy within D365
Administration, Development and Testing of the Dynamics CRM solutions and websites
Manage release management and change management processes for Dynamics 365
Manage upgrade/update support
Coordinate and perform database refreshes
Deploy and manage developer environments
Assist to maintain, and test system configurations and workflows
Perform maintenance and development work in a manner that is consistent with company standards and procedures
Application of recognised software development project management methodology and governance disciplines
Working with business to improve operational performance within the Dynamics 365 environment (CRM, Power Platform, Power Automate).
Work with end-users to identify and implement innovative solutions to business challenges.
Design, write, test, troubleshoot, clean, scalable, efficient, and well-documented code
Create, schedule and troubleshoot Dynamics workflow
Create and maintain technical specification documentation.
Assist with development and reporting efforts in Dynamics 365
Ensure Dynamics security
Learn new technologies and be aware of industry standards, best practices, and trends
Willingness to expand Dynamics certification and grow skills set within the environment.
Desired Experience & Qualification
Bachelor’s degree in Information Technology, Computer Science, Information Systems or Management Information System, or equivalent work experience
Dynamics Certifications required - PL-900, MB-901, MB-200, MB-210, MB-230, PL-100, MB-400
Dynamics Certification preferred - MB220, MB-600
5+ years in software system development
5+ years’ experience with Microsoft Dynamics CRM
At least 2 years working experience building solutions on Dynamics 365
Valid Driver's Licence + Own transport (Travel required)
Project management waterfall and agile skills – certification
Data visualisation and PowerBi
Package & Remuneration
Competitive Remuneration on Offer