An office Automation company based in Nelspruit/Mpumalanga is currently seeking a Technical Supervisor.
Duties & Responsibilities
The Technical Supervisor is responsible for managing the quality of service delivered to the customer. A large part of this position is to assist and manage the field and workshop Technicians in their relative regions. A candidate with a pro-active and customer service mind set is required for this position. Apart from quality service the individual wold also be responsible for COS, Billing, Spares and meter readings. A good understanding of service delivery, resolving customer queries, work scheduling and planning is essential to this post. Grade 12 Computer literate Excellent verbal and written communication skills Ability to communicate in English and Afrikaans A+ and N+ Qualifications 5 years’ experience as an Office Automation Technician with Extensive knowledge of Kyocera copiers 2 years’ experience as a Senior Technician – Kyocera copiers Problem solving skills Ability to work under pressure Ability to manage and lead a team of Technicians Own transport and valid driver’s license Able to travel as and when required