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CUSTOMER SERVICE AGENT - REF 20492 - 367812
Reference: 367812
Date Posted: 2021-01-19
Job Title: CUSTOMER SERVICE AGENT - REF 20492
Industry: Accounting / Auditing / Banking / Finance / Insurance
Type: Permanent
Wage / Salary: R - Market Related - P/M (Per Month)
Location: Midrand, Gauteng
Country: South Africa
Closing Date: 2021-03-20
Job Description:
Excellent opportunity at an established Insurance Company. Work remotely, from home for the next 6 months, subject to change thereafter.

Duties & Responsibilities
Liaise with policy holders and brokers.

Customer Care relating to GAP Cover products & processes (change policy information, swap or adding members/dependants)

Desired Experience & Qualification
RE 1 or RE 5 (not negotiable)

Knowledge of ICD Codes

Basic understanding of PMB’S (ability to determine if a specific ICD 10 code is a PMB or not).

Medical Aid or GAP Cover insurance experience.

Good communication skills in English (Afrikaans will be an added advantage).

Good customer service skills.

Able to work from home, subject to change.

Able to work without constant supervision.

Package & Remuneration
R12 000 - R15 000 p.m. neg depending on experience and qualifications
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